Flooding in the driveway of the Manor House Shops

The water in the driveway and street is a accident waiting to happen,if we have one rainy day or nite it's flooded for days, it's been going on for over 3yrs. Customers will tell us that they won't come in the shop because it's so deep there afraid to drive there cars in,I've been to the town meeting, they said the D.O.T know about it and were on there list.we need a drain in the street, what's the wait? I still pay my taxes when there due, I don't understand why they just can't take care of this problem, my next step is the health dept. cuz in the summer the water wil be stagnant and create bugs in the winter it's a ice skating rink, and dangerous  can't win. What's the next step, cuz I can't do a whole summer under water. Thanks for listening, any advice?