Customers Show Increased Satisfaction With NJ Transit

Results from the second year of the Scorecard exceeded the baseline established last year.

New Jersey travelers are fairly happy with their public transportation, according to New Jersey Transit’s (NJ Transit) most recent customer satisfaction survey, released on Tuesday, April 9. The survey for the third quarter of Fiscal Year 2013 was conducted on njtransit.com from Feb. 4-25. Customers were asked to rate aspects of public transportation on a scale of 0-10. This included bus, rail, light rail and access links, as well as 41 attributes of the system. Attributes included facilities, service, vehicles, communications and the overall experience. Customers were asked to identify the most important aspect of the NJ Transit system. Four out of five customers said they would recommend NJ Transit to their friends, a new high for the …

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Hurricane Sandy

NJ Transit Receives $144 Million For First Phase of Recovery Following Sandy

It will cover emergency transportation, according to Executive Director James Weinstein.

Two weeks to the day after New Jersey Transit submitted an application for federal funds to help recovery in the aftermath of Superstorm Sandy, it received over $144 million in aid for the first steps of recovery, NJ Transit Executive Director James Weinstein said on Thursday night, March 14. “Rebuilding in the aftermath of Sandy has truly been a team approach,” Weinstein said in a statement issued Thursday night. “I am grateful for the efforts of Senators Lautenberg and Menendez, our Congressional delegation, Administrator Rogoff and the FTA, as well as the leaders and staff at FEMA and the U.S. Department of Transportation for their assistance and support during this trying time.  They have been true partners in the recovery effort. “In …

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NJ Transit to Offer Cross-Honoring Options During Storm

Cross-honoring lasts from Wednesday, 2 p.m. until the end of the day Thursday.

New Jersey Transit will offer systemwide cross-honoring from Wednesday, March 6 at 2 p.m. until the end of the day Thursday, March 7 due to the coming storm, NJ Transit announced Tuesday afternoon. Customers will be able to use their ticket or pass on an alternate travel mode—rail, bus or light rail. For example, customers who normally take the bus from Rutherford to the Port Authority Bus Terminal may use their bus pass on the train from Rutherford to New York Penn Station, and customers who normally take the bus between Atlantic City and Lindenwold may use the train instead, NJ Transit officials said. Rail and light rail crews and equipment are on standby to quickly respond to downed trees, power outages or other issues that may arise, …

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NJ Transit Suspending Some Rail Service Due to Storm

Suspensions take effect at 8 p.m.

New Jersey Transit is suspending some rail service and access links due to rapidly deteriorating weather conditions, the transportation organization announced Friday afternoon, Feb. 8. Bus service in northern and central New Jersey, including all I-195 routes will be suspended as of 8 p.m. until further notice. This includes all routes that serve Port Authority Bus Terminal and George Washington Bridge Bus Terminal, all routes that operate via U.S. Route 9, and all northern local bus routes, according to NJ Transit. However, bus service will continue in Atlantic, Cape MayCamden, Salem, Gloucester, Burlington, Mercer and Cumberland counties unless weather conditions change. As far as train service is concerned, the Morris and Essex Lines (…

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NJ Transit, NJDOT Prepare For Coming Storm

Customers will be able to exchange bus passes and tickets for train use on Friday and Saturday.

Residents across the state who use New Jersey Transit will have widespread options for travel during the pending winter storm, NJ Transit announced Thursday afternoon, Feb. 7. The New Jersey Department of Transportation (NJDOT) is taking steps to ensure the roads are safe for travel. A projected winter storm is set to attack much of the area this weekend, with an advisory in effect through Saturday morning. The storm is not expected to be as severe in Atlantic and Cape May counties. In preparation for the storm, NJ Transit announced it will offer full system-wide cross honoring on Friday, Feb. 8 and Saturday, Feb. 9, meaning travelers can use their bus tickets for train service. For example, those who use the bus service from Rutherford to…

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NJ Transit Prepares for Winter Weather

Wind, rain and possible flooding are expected to make today's commute difficult.

With more winter weather expected to move through the region starting Wednesday afternoon and continuing into Thursday, NJ TRANSIT is mobilizing its operations, customer service and police personnel across the state to keep the system running smoothly and minimize delays.  In anticipation of the storm, NJ TRANSIT will offer full system-wide cross-honoring starting at 1 p.m. today, and continuing until the end of the service day Thursday. That means NJ TRANSIT customers can use their ticket or pass on an alternate travel mode—rail, bus or light rail.  Customers who normally take the bus from Rutherford to the Port Authority Bus Terminal may use their bus pass on the train from Rutherford to New York Penn Station. Customers who normally take…

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NJ Transit to Resume Rail Service Sunday on Four More Lines

The North Jersey Coast Line, Raritan Valley Line, Main/Port Jervis Line will all run limited service, while the Atlantic City Line will resume normal service.

NJ TRANSIT will resume service on four more rail lines on Sunday, according to the Governor's Office. According to a press release from the governor's office, the North Jersey Coast Line, Raritan Valley Line and Main/Port Jervis Line will all operate on limited schedules, and the Atlantic City Line will operate on its regular schedule. The Northeast Corridor Line resumed service on Friday on a modified schedule, stopping at all stops except for the Jersey Avenue station in New Brunswick. The service schedules are as follows, according to the release: The majority of NJ Transit bus service resumed earlier this week, as did the River Line light rail. According to the release, monthly passes for October will be valid through Friday, Nov. 9 …

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Hurricane Sandy

UPDATED: Majority of NJ Transit Bus Service to Resume Thursday

More than 80 bus lines will resume service on Thursday in New Jersey.

NJ TRANSIT has announced that the majority of its bus lines will begin running on Thursday, as well as limited Access Link service.  The bus lines are part of a slow but steady restart of NJ TRANSIT's service following Hurricane Sandy, announced the same day as the 3 p.m. restoration of service on the River Line light rail between the Walter Rand Transportation Center in Camden and Trenton Transit Center.  “This is tremendous progress,” said Transportation Commissioner and NJ TRANSIT Board Chairman James Simpson in a press release. “We are not out of the woods by any stretch, but we will continue working around the clock to further restore service where we can safely do so. On behalf of the entire NJ TRANSIT family, we appreciate the …

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Hurricane Sandy

NJ Transit to Begin System Shutdown at 4 p.m. on Sunday

Here's a list of shutdown times, including last train departures and arrivals on each line.

NJ Transit will begin a gradual system-wide shutdown of all bus, rail, light rail and Access Link service, starting at 4 p.m. on Sunday, Oct. 28 and continuing through 2 a.m. on Monday morning.  Service suspensions will take effect as follows:  Rail Service All other rail lines will be suspended starting this afternoon and continuing into the late evening. Final train times are as follows: Northeast Corridor North Jersey Coast Line  Raritan Valley Line Morris & Essex Lines Montclair-Boonton Line Main Line Bergen County Line Port Jervis Line Pascack Valley Line Bus Service: Light Rail Service:  Access Link Service:   System-wide Cross-Honoring System-wide cross-honoring of all rail, bus and light rail tickets will be in effect starting at …

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